Frequently Asked Questions
How long does my RSS URL exist?
On free plan: we will delete feeds after 7 days if nobody reads it.
And we are never deleting an RSS URLs if you have Pro account
And we are never deleting an RSS URLs if you have Pro account
How often do you update my RSS feeds?
It depends on you account type. Please check our prices for more details.
My feed isn't updating as frequently as you've promised.
The most common reason is a lower refresh rate of your RSS reader. Some RSS readers don't pull feed updates as often as we do. And even if we're refreshing the content according to your subscription plan, your RSS reader may have a lower refresh rate. That's why you can get un updates with a delay. Unfortunately, we can't control the work of third-party software. All we can do is to update the feed in time. But displaying the updates right after it's updated is an RSS reader's responsibility.
I own a website but it doesn't have RSS. Can I use FetchRSS to provide RSS to my users?
Of course! All you need is generate RSS feed with our service and put result URL into your HTML file.
To support auto-discovery by most RSS readers your HTML should look like this:
You also should consider using our paid subscription to improve your readers' user experience
To support auto-discovery by most RSS readers your HTML should look like this:
<html> <head> ... <link rel="alternate" type="application/rss+xml" title="RSS" href="http://fetchrss.com/rss/[ID]"> ... </head> <body> ... </body> </html>
You also should consider using our paid subscription to improve your readers' user experience
How much does it cost?
You can use FetchRSS for free. We also have several paid plans in case you need more functionality. You can check the difference between plans on our prices page.
Is the subscription cancellable each month?
Yes. You can cancel your subscription any time you want. There is no fees or any additional charges.
How do I cancel my subscription?
To cancel your subscription, please log in to your account. Then visit prices page and click the "Unsubscribe" link.
Alternatively, you can delete your account if you don't need it anymore. We'll cancel your subscription automatically in this case.
Alternatively, you can delete your account if you don't need it anymore. We'll cancel your subscription automatically in this case.
Do you have annual (year) subscription?
Yes, we do have an annual subscription. After you select a plan at the plans list page and click Upgrade, you'll be redirected to a subscription purchasing page. There you can select a payment cycle (monthly/annual) and check the year (annual) price.
Where can I see my payments history (invoices)?
All your payments are listed on the payments page.
If you subscribed with a PayPal, you can also find them in your account at PayPal.com
If you subscribed with a PayPal, you can also find them in your account at PayPal.com
How can I change my invoices details?
To do this, please go to your payments and click on the
"Change" button at the bottom of the page.
What happens if I reach a plan feeds limit?
You can still create feeds but they will be disabled until you decide to upgrade to a plan with more feeds. If you already have a paid subscription, you won't be upgraded automatically. You have to do it by yourself when you decide. Once you've upgraded you disabled feed will become enabled automatically.
How to update my payment method / card information?
To update your payment details, please log in to your account. Then, go to your subscription page and click the "Change the payment method/cycle" link. Then, resubscribe using the new information.
These new details will be used in all upcoming payments.
These new details will be used in all upcoming payments.
My card is not accepted
If your card has been declined, our system will automatically add an alternative payment option that should work with your card. To use this option, please visit prices. Then pick a required plan. And select "Credit/Debit card (Alternative)" as a payment method.
Your Manual RSS Builder doesn't work with my site
Please check if this page is rendering a required content dynamically. Unfortunately, our service doesn't understand JavaScript.
The target page has to be rendered on a server-side to be parsed by our service. And with dynamically JavaScript pages that are currently impossible.
The target page has to be rendered on a server-side to be parsed by our service. And with dynamically JavaScript pages that are currently impossible.
Can I fetch RSS from password/captcha protected page?
The short answer is no you can't. Our service can only access publicly available data. We don't have the functionality to read protected pages.
Can I accept/set cookies in the manual builder?
This feature is in development. So please send us a link to your site, and we'll make sure it works in your case when the feature is ready.
Do you have any discounts?
Unfortunately, we don't have any discounts. We're trying to keep the prices as low as possible. So that as many people as possible can use our service. And at the same time to be able to maintain the infrastructure and invest in the development of new features
My Instagram feeds are not updating
We cannot provide Instagram feed anymore. Read more details
My Twitter feeds are not updating
We cannot provide Twitter feeds anymore. Read more details
Where can I find a renewal quote for my subscription?
All your current subscription details, as well as renewal quotes, are listed at plan page
The page is blocked by Cloudflare
One of Cloudflare's function is to protect the page from access by bots/scrappers like FetchRSS. We're respecting the site owner's right to block the scrapping services access, and we won't bypass this restriction. Unfortunately, there's no legal way to get the content from this site by our service.
How to get rid of (Feed generated with FetchRSS) in my feeds?
This message is a part of a free plan subscription. If you purchase any of the paid plans at prices page we'll remove this message from all of your feeds.
Do you support the feeds with HTTPS?
Yes, we do in most cases. To get your feed through the secure SSL protocol, change the feed URL address from http://fetchrss.com/... to https://fetchrss.com/...